In this Policy, the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site;
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
means Genesis Gym, a limited company registered in England under company number 07814271, whose registered address and main trading address is
Genesis Gym and Roger Gracie Jiu-Jitsu Marlow
Our Site is owned and operated by Genesis Gym, a limited company registered in England under company number 07814271, whose registered and main trading address is Genesis Gym and Roger Gracie Jiu-Jitsu Marlow, Genesis Martial Arts Gym, Unit A, Meter House, Fieldhouse Lane, Marlow, SL7 1LW
Our Data Protection Officer is Paul Busby, and can be contacted by email at firstname.lastname@example.org, by telephone on 01628 484828, or by post at Genesis Gym and Roger Gracie Jiu-Jitsu Marlow, Genesis Martial Arts Gym, Unit A, Meter House, Fieldhouse Lane, Marlow, SL7 1LW
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- [date of birth;]
- [business/company name]
- [job title;]
- [contact information such as email addresses and telephone numbers;]
- [demographic information such as post code, preferences, and interests;]
- [financial information such as credit / debit card numbers;]
- [IP address;]
- [web browser type and version;]
- [operating system;]
- [a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;]
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR] at all times. For more details on security see section 7, below.
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
- [Providing and managing your Account;]
- [Providing and managing your access to Our Site;]
- [Personalising and tailoring your experience on Our Site;]
- [Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);]
- [Personalising and tailoring Our products AND/OR services for you;]
- [Replying to emails from you;]
- [Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the link at the bottom of the email;]
- [Market research;]
- [Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;]
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by [email] AND/OR [telephone] AND/OR [text message] AND/OR [post] with information, news and offers on Our [products] AND/OR [services]. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the [Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Third parties (including services such as clickfunnels and other plugins required to run the functionality of the site) whose content appears on Our Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following bases):
- Whilst you remain a customer;
- Upto a maximum of 180 days in the case of thrid party advertising cookies.
- Or indefinitely in the case of Google Analytics where personal data cannot be identified.
We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
- Using reputable providers of online services who commonly handle data relating to people in the EEA.
Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
Steps We take to secure and protect your data include:
- Using a reputable hosting company.
- Keeping passwords to data centres safe.
- Updating software and security procedures regularly.
Subject to section 8.2, We will not share any of your data with any third parties for any purposes.
We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
- Website Hosting Companies,
- Third Party Software required to run our business such as online accounts systems.
- Advertising platforms.
- Email servers.
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for <<insert description of use of third party cookies, e.g. advertising services>>. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them. and the following third party Cookies may be placed on your computer or device:
Name of Cookie
We reserve the right to add additional services as required by the business.
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
The analytics service(s) used by Our Site use(s) the following Cookies:
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]
Genesis Gym & Roger Gracie Academy Marlow
Genesis Gym & Roger Gracie Academy Marlow (we/us) is owned by Genesis Gym Ltd.
Genesis Gym Ltd's registered office is at Meter House, Fieldhouse Lane, Marlow, SL7 1LW, United Kingdom.
We only collect the personal data you choose to provide us during your registration process. As part of the registration process in order to use Genesis Gym & Roger Gracie Academy Marlow services you need to provide us with your Full Name, Email Address and Billing information, including credit card data. You may elect to not provide any of the above info, but you will then not be able to use Genesis Gym & Roger Gracie Academy Marlow services or certain features. We will keep your data for up to 30 days after your account is deleted. After the 30 days all your data is fully removed from our system. You can also request that we delete your personal data at any time.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
If the basis changes, then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
Information we process because we have a contractual obligation with you
When you buy a product or service from us, so creating an account on our website or via Mindbody, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. The personal information we collect is limited to that which is strictly necessary for the purpose of this contract.
We may use it in order to:
1.1. verify your identity for security purposes
1.2. sell membership products to you
1.3. provide you with our membership services and support for your paid member services
1.4. Provide emails relating to your membership purchase, such as password resets, payment receipts, order confirmations, renewal information, essential member information, content updates, new product releases or member offers.
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. For recurring subscriptions, this means up until you cancel your subscription and your status becomes ‘cancelled’.
Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at rogergracie.com using the contact form at the Resources page. However, if you do so, you may not be able to use our website or our services further.
Information provided on the understanding that it will be shared with a third party
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it. At the point of payment, you are transferred to a secure page on the website of Mindbody. That page may be branded to look like a page on our website, but it is not controlled by us.
We collect and store certain information about your interaction with Genesis Gym
We collect and store certain information about your interaction with Genesis Gym & Roger Gracie Academy Marlow website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. Genesis Gym & Roger Gracie Academy Marlow uses this information to improve the quality of our services and products. If you choose to decline cookies via your browser, you will have some limitations in using Genesis Gym & Roger Gracie Academy Marlow services.
& Roger Gracie Academy Marlow website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. Genesis Gym & Roger Gracie Academy Marlow uses this information to improve the quality of our services and products. If you choose to decline cookies via your browser, you will have some limitations in using Genesis Gym & Roger Gracie Academy Marlow services.
When you register to use Genesis Gym & Roger Gracie Academy Marlow services by purchasing a product or setting up an account, your email will automatically be listed in the Genesis Gym & Roger Gracie Academy Marlow database. You will receive welcome information, account information, and other information related to Genesis Gym & Roger Gracie Academy Marlow services and the products you viewed and purchased. If you signed up to our Mindbody mailing list you may also receive periodic emails from us notifying you of new classes, products, membership updates and other related information for Genesis Gym & Roger Gracie Academy Marlow services. You may choose to opt out of receiving emails from Genesis Gym & Roger Gracie Academy Marlow, but if you choose to do so, you will not receive technical support requests, account updates and notifications, product updates or security updates. You are not able to unsubscribe from transactional emails relating to your purchases. At any time, if you forget your account information, you may log back onto Genesis Gym & Roger Gracie Academy Marlow website and click forgot login on the login area screen.
A password reset link will be emailed to you with further steps to reset your account info.
In the event of Genesis Gym & Roger Gracie Academy Marlow goes through a business transition, such as a merger, acquisition by or with another company, including partial or all assets, any personally identifiable information we have on record will likely be transferred with the transition.
We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a tough to guess password for your registered account with Genesis Gym & Roger Gracie Academy Marlow to ensure others from easily guessing your password.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
For the Chrome web browser, please visit this page from Google here
For the Edge web browser, please visit this page from Microsoft here
For the Firefox web browser, please visit this page from Mozilla here
For the Safari web browser, please visit this page from Apple here
For any other web browser, please visit your web browser's official web pages.
Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
We may use a third party to provide us with re-marketing services from time to time. If so, then you may see advertisements for our products and services on other websites.
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/...
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/...
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance.
Our use of analytics
Like most websites, this site uses Google Ads and Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
You have the right to ask us to not process your personal data for marketing purposes. You can exercise that right by contacting us. Use the contact form under Resources to get in touch.
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person
How you can complain
If you have any questions or concerns about this policy or any Genesis Gym & Roger Gracie Academy Marlow classes, memberships, services or features, please don’t hesitate to contact us – contact email form available under our contact page in the header menu.